TERMS OF SALE

Delivery Area and Requirements

United States of America - Canada

Payment 
Visa, MasterCard, American Express, and Discover

• For your privacy, FOCUS TECHNOLOGIES INC. is the name which will appear on your credit card statement.

• Due to the large volume of credit card fraud, your billing address is required and will be checked thoroughly, with the issuing bank.

• We can only ship to the billing address of the card holder except if you have listed the shipping address with your credit provider as an alternate shipping address. If you would like your order to go elsewhere (other than your billing address), please contact your credit card company and list an alternate shipping address with them. This can be accomplished by calling the 800 number on the back of your credit card. 

Return Policy 

• All products are special order by the person ordering, and are NOT subject to cancellations.

• Due to the nature of our product line, some items may be used once, and no longer needed. For this reason, ALL SALES ARE FINAL, unless defective. Defective merchandise will be either repaired or replaced at our discretion. No funds will be returned.

• Any return must be authorized by a representative of FOCUS TECHNOLOGIES INC. (Intruders) and under no circumstances will returns be accepted otherwise.

• Authorization and shipping instructions must be obtained from FOCUS TECHNOLOGIES INC. (Intruders).

• No returns will be authorized  unless defective.

• No discontinued and/or discounted and/or special bundled item order may be returned.

• Some returns are subject to a 25% restocking fee, at our discretion.

• Returns and refunds provided at our discretion are purchase price less the 25% restocking fee only and exclude any and all shipping and or special handling charges or fees.

Purchaser is responsible for any return postage, tracking, and insurance for merchandise sent back to any of our facilities. Merchandise that is lost, damaged or misplaced while in transit are the responsibility of the purchaser and their delivery agent. We assume no liability in merchandise that is in transit to any or our facilities. We recommend any returns be assigned a tracking number and sufficient insurance by the purchaser or their delivery agent.

Warranty 

• We guarantee all FOCUS TECHNOLOGIES INC. (Intruders) to be free of defects in workmanship and materials for 90 days after sale to the original customer.

• We will replace or repair, at our option, providing there is no evidence of customer misuse, alterations or tampering. 

Legal Status of Products 

• It is the responsibility of the Buyer to ascertain and comply to all applicable Local, State, and Federal laws in regard to the possession and use of any items purchased. Please consult an attorney regarding such laws before placing an order.

• By placing an order, the Buyer represents that he or she is of legal age and agrees to use the product only in a lawful manner. 

Miscellaneous

• New York State orders must add applicable sales tax. If tax exempt, please include a resale certificate.

• We assume no liability associated with product usage.

• The buyer is liable and responsible for any loss, damage or expenses of any kind, arising from the use or misuse of these products.

• Product styles may vary.

• By placing an order, the buyer signifies agreement to these Terms of Sale